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Transfers in Medellín

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  • 8.37 / 10
    8.3721 43 reviews | 625 travellers
  • 625
    travellers have enjoyed tours here
+ -

Covid-19 Measures

All of our providers comply with local legislation and applicable health recommendations to avoid the spread of Covid-19.

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Medellín with a minimum of 24 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -
    It takes between 20 and 45 minutes to get to Medellin Airport, depending on the location of your hotel. Please keep in mind that you must be at the airport around 2 hours before your flight departure time.
  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

José María Córdova Airport Medellín US$ 36.10
Olaya Herrera Airport Medellín US$ 15.50

Our customers' reviews

These are genuine reviews written by our customers.
8.40
8.3721 43 reviews | 625 travellers

5 out of 43 reviews

10

02 / 09 / 2020

Diego

Crema , Italy

Our driver communicated with us to whatsapp during the waiting for passport control, and gave us a lot of information during the transfer. Excellent driver.

I travelled with friends
4

12 / 24 / 2019

Edgar Octavio

Puebla, Mexico

The operator reached out a day before my trip that was great but the trip itself it was horrible, they take the longer rout to Medellin even though they are a super expensive service compared to others, I think they sent somebody that is not qualified for the job as they got lost trying to figure out the address provided, I didn’t have data but honestly it was a no brainer google maps could have taken us there in no time... I wouldn’t recommend this service to anybody

We regret that certain elements of the service were not up to your expectations. We will take your comment into account and have already transmitted it to the operator to improve in whatever is necessary.

I travelled with small children
8

12 / 03 / 2019

Carmen Enid Rosado Morales

Toa Alta, Puerto Rico

Solo que el chofer No sabía donde quedaba el hotel y se perdió en el camino Translate this opinion into English.

Only the driver did not know where the hotel was and was lost on the way Opinion translated. Show original.

I travelled with my partner
10

11 / 26 / 2019

Ruben Casillas Chave

Ciudad Juárez , Mexico

I travelled with friends
10

11 / 22 / 2019

Ruben

Ciudad Juárez , Mexico

Desafortunadamente hubo retraso en la aerolínea y no se dio el servicio Muchas gracias al señor Sergio por habernos estado esperando hasta después de las 2 de la madrugada pero me describí y utilize un servicio normal Pero el seguimiento de Mary y Sergio fueron excelentes Muchas gracias Translate this opinion into English.

Unfortunately there was a delay in the airline and the service was not given Thank you very much to Mr. Sergio for having been waiting for us until after 2 in the morning but I described myself and used a normal service But the follow-up of Mary and Sergio were excellent Thank you very much Opinion translated. Show original.

I travelled with friends